Privacy Policy
Effective Date: October 26, 2026
GOLDENMIND / Mona Rahimikia, professionally known as Mona Kia, respects your privacy. This Privacy Policy explains how personal information may be collected, used, stored, and shared when you visit www.monakia.com, contact GOLDENMIND, subscribe for communications, complete a form, or book or purchase a service.
Information We May Collect
Depending on how you interact with the website, we may collect information such as your name, email address, telephone number, booking and appointment information, information you voluntarily provide through forms or communications, service purchase and transaction information, testimonial or reflection information you voluntarily submit, and basic technical information generated through the website platform, such as device, browser, IP address, or website-use information where collected by Wix or necessary service technologies.
Payment-card details are generally handled by the applicable payment processor rather than directly by GOLDENMIND.
Please do not provide highly sensitive medical, financial, legal, identification, or other information through website forms unless specifically requested and appropriate.
How We May Use Information
Information may be used to:
• Schedule and provide coaching services
• Process or administer purchases
• Communicate about appointments and services
• Respond to questions or requests
• Deliver resources you request
• Maintain appropriate business and transaction records
• Operate and secure the website
• Improve the client experience
• Send communications to people who have requested or consented to receive them
• Comply with legal obligations or protect legitimate legal and safety interests
GOLDENMIND does not use coaching information to provide medical diagnosis or treatment.
Email Communications
Administrative email may be used for matters such as scheduling, payment, booking information, or service administration.
Marketing or newsletter communications are intended only for people who have requested or consented to receive them. You may unsubscribe from marketing communications using the unsubscribe option provided where applicable.
For coaching clients, email is intended primarily for scheduling, payment, and administrative matters. Unless separately agreed in writing, GOLDENMIND does not provide ongoing coaching by email between scheduled sessions.
Payments
Payments may be processed through third-party providers such as PayPal and payment services integrated with Wix.
These providers process information according to their own privacy and security practices. GOLDENMIND generally does not receive or store your complete credit- or debit-card number.
Website Platform and Service Providers
GOLDENMIND uses Wix to operate its website and booking infrastructure.
Information may therefore be processed by service providers reasonably necessary to operate the business, including website and hosting providers, booking and scheduling providers, payment processors, email or communications providers, video-conferencing providers, and professional advisers where reasonably necessary.
These providers may process information according to their own terms and privacy policies.
Cookies and Similar Technologies
The website platform may use cookies or similar technologies that are necessary for website functionality, security, booking, payment, or user preferences.
If GOLDENMIND later adds analytics, targeted advertising, or other non-essential tracking technologies, this Privacy Policy and any required consent mechanisms should be reviewed and updated accordingly.
Sale of Personal Information
GOLDENMIND does not intentionally sell personal information for monetary consideration.
If GOLDENMIND’s data practices materially change, this Privacy Policy should be updated before those new practices are implemented.
Testimonials
Client testimonials or reflections will not intentionally be publicly attributed to an identifiable client without permission.
Where a client provides permission for publication, GOLDENMIND may use the approved testimonial and attribution within the scope of that permission.
Confidentiality and Coaching Information
GOLDENMIND treats private coaching conversations with care.
However, coaching confidentiality is not the same as legally protected therapist-client, physician-patient, or attorney-client privilege.
Information may be disclosed where reasonably necessary to comply with law, legal process, mandatory obligations, serious safety concerns, or where you authorize disclosure.
GOLDENMIND does not record private coaching sessions unless a separate written arrangement is made and appropriate consent is obtained.
Data Retention
Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, or complying with legal, tax, accounting, or other obligations.
Information that is no longer reasonably required should be deleted or securely disposed of when appropriate.
Your Privacy Choices and Rights
Depending on where you live and which privacy laws apply to GOLDENMIND, you may have rights concerning your personal information, including the right to request access, correction, deletion, or a copy of certain personal information; withdraw consent where applicable; opt out of certain uses where legally available; and unsubscribe from marketing communications.
Privacy requests may be submitted to:
GOLDENMIND may need to reasonably verify your identity before fulfilling certain requests.
Some information may need to be retained where required or permitted by law.
Children
GOLDENMIND coaching services are intended for adults age 18 and older.
The website is not designed to knowingly collect personal information from children for participation in coaching services.
If GOLDENMIND learns that information from a child was collected inappropriately, reasonable steps will be taken to address it.
Data Security
GOLDENMIND uses reasonable administrative and technical practices appropriate to an online coaching business and relies on established service providers for website hosting, booking, and payment processing.
No online system can guarantee absolute security.
International Visitors
Because the website may be accessible internationally, information may be processed in jurisdictions different from your country of residence.
Privacy rights and requirements vary by jurisdiction.
Changes to This Privacy Policy
This Privacy Policy may be updated as the website, services, technology, or legal requirements change.
The effective date should be updated whenever material revisions are made.
Contact
GOLDENMIND / Mona Rahimikia
Professional name: Mona Kia
Email: info@monakia.com
Website: www.monakia.com
This Privacy Policy is an interim business policy and should be reviewed by a qualified attorney for your specific legal obligations.